FAQ- Wuxi Henghui Cable Co., Ltd.

How long does it take to receive a response after we send you an enquiry?

We will reply within 24 hours of receiving your enquiry on working days.
Are you a direct manufacturer or a trading company?

We are a manufacturer.
Can you produce customised products?

Yes, we can develop and manufacture products based on customer-provided drawings or samples.
What's the minimum order quantity？

The minimum order quantity varies for different products. Most of them have a minimum order of 200 meters
How long is the delivery time?

About 7 to 10 days.
Are you a direct manufacturer or trading company?

Our company has 2 production plants, 9 production workshops and a dedicated technology research and development cente
Where is your factory?

Our factory is located in Guanlin Town, Yixing City, Jiangsu Province - China Cable City
Can you do customized products?

Yes, we can produce both standardized products and customized ones. We can produce customized products according to the customer's drawings or samples.
How long is the product warranty time?

One year
How is your after-sales service?

Our company has a professional after-sales team that covers the entire process from "before service" to "after service", and we conduct regular customer satisfaction follow-ups.
What is the monthly supply capacity?

The average monthly output of cables is approximately 50,00 kilometers
What information do I need to provide to get an accurate quotation?

You need provide the model, specification, quantity, technical specifications and other special requirements of the cable products